Customer Service Specialist

At MOMOVERSE, we are transforming India’s beloved comfort food — the momo. Starting with a single stall in Belagavi, our aim is to create a premium, scalable food brand that blends authentic taste, quality ingredients, and modern branding. We offer gourmet momos and baos with over 75 exclusive varieties. Our commitment is to provide 100% hygienic, export-quality momos, consistent taste and freshness, premium branding and packaging, and a customer-first experience. Join us on our journey from one stall to a nationwide food-tech movement.

Role Description

This is a full-time, on-site role for an Intern located in Bengaluru. The Intern will be responsible for assisting in various day-to-day operational tasks, including maintaining the quality of food products, supporting marketing activities, engaging with customers, managing inventory, and ensuring hygiene standards are met. The Intern will also be involved in executing branding initiatives, participating in team meetings, and contributing to process improvements.

Qualifications
• Interest in food quality management and kitchen operations
• Cooking (Steaming or Frying Momos)
• Basic knowledge of marketing and branding strategies
• Strong customer engagement and communication skills
• Organizational and inventory management skills
• Ability to work as part of a team and take initiative
• Commitment to maintaining high hygiene standards
• Enthusiasm for learning and developing new skills
• Bachelor’s degree in any related field is a plus